More pros than cons, but still…

The room layout was spacious, and the kitchenette offered convenience for family travelers. It's also located near public transport, making city exploration easy and enjoyable.

Housekeeping was inconsistent, with dirty cups left unaddressed and bathroom cleanliness needing attention. the breakfast area was too small and crowded, causing frustrating waits.

Spacious family rooms with a unique bathroom design.

Unfortunately, our experience was marred by issues with the laundry and ironing facilities, which were less accessible than expected. the reception service was efficient, but it lacked a personal touch, making us feel somewhat overlooked. It was disappointing to find that the nearby grocery options did not include fresh food selections, which we were hoping for during our stay.

The family suite offered ample space and a useful kitchenette. outdated decor detracted from the overall experience.

Spacious family rooms.

comfort and cleanliness in the heart of hamburg with friendly reception ready to assist

The hotel offers a clean environment with helpful staff available 24 hours. Enjoy proximity to public transport and a well-maintained exercise gym!

My stay at Novotel Suites Hamburg City was delightful! The room was spacious and comfortable, with good air conditioning and quiet surroundings, ensuring a restful night's sleep. I also appreciated the complimentary coffee available in the lobby.

Outdated decor.

The room was super spacious and comfy, but the shower layout was a bit odd, eh? great spot near the subway! Chur!

The room was spacious with an interesting bathroom layout, featuring separate areas for the toilet and shower. I appreciated the large windows that let in plenty of natural light, making it feel airy. the outdated decor was noticeable, and the carpet seemed like it had seen better days. it would have been nice to have something in the mini bar, as it was completely empty. The whole vibe was decent, but it felt like it could use some updates!

The room was super clean and I loved the unique layout with the separate toilet and shower areas. You can relax in the cozy lounge or hit the gym for a good workout. I did notice the breakfast area was a bit cramped during peak hours, but it's worth it for the tasty options, so try to get there early! 😊

Had a great time with my friends! The room was spacious, perfect for our group. We visited the local harbor for some sailing and checked out nearby cafes. The hotel was a good base for exploring, although breakfast can get crowded, so heading down early is wise.